Blue Cross and Blue Shield of Louisiana announced Dec. 5 that customers can now find urgent care, get a map to their doctor’s office and check the status of their claims — all on the go with a new free mobile app for Apple’s iPhone and iPad.
Blue Cross’ new app is named “BCBSLA” and has features that allow the company’s customers to access their health care coverage information easily from an Apple mobile device.
Some features of the app include:
Find a doctor or urgent care: Customers can use the app to get a map and directions to a nearby doctor’s office or facility that is in the Blue Cross network, easing their access to care.
View benefits and claims: Customers can see important information about their health care coverage benefits, including the status of their claims, deductibles, copays, coinsurance and balances.
“Today, many of our members prefer to engage with us through mobile devices,” Blue Cross mobile administrator Kassim Rasoulian said in a press release. “We designed this app after identifying the information they are most often seeking, so we could put that at their fingertips."
Blue Cross says the app for Apple devices is a first step; the insurance company will expand into the Android market next.
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