With the looming threat of Verizon Wireless offering a version of Apple’s iPhone next year, the news could not be worse for AT&T: Consumer Reports, the respected subsciption supported product review publication, ranks AT&T Inc. the worst cellular service provider in the U.S.
The survey of 58,000 readers shows customers continue to hold AT&T’s service in low regard — even after the carrier boosted its wireless spending by $2 billion this year in an effort to correct what it has acknowledged were weaknesses in its network, The Wall Street Journal reported Tuesday. AT&T got the lowest ranking on eight of nine measures of customer support, service and value. The newspaper also noted:
The results bode poorly for AT&T as it faces possible competition for Apple Inc.’s iPhone, a device it carries exclusively now and relies on for much of its subscriber growth. In fact, Consumer Reports found “iPhone owners were, by far, the least satisfied with their carrier.”
“We take this seriously, and we continually look for new ways to improve the customer experience,” AT&T said in an emailed statement. The carrier pointed to its success attracting customers and claimed its dropped-call rate is only slightly worse than the best in the industry.
Verizon came in second in Consumer Reports’ ratings of cellphone carriers, behind U.S. Cellular Corp., which has just 6.1 million customers, compared with Verizon’s 93.2 million.
Frank’s Casing Crew, now doing business as Frank’s International, will make its final appearance on ABiz’s list of the Top 50 Privately Held Companies in Acadiana this year, and once again, it will likely be at the top with more than $1 billion in annual revenues. The 75-year-old company specializing in tubular fabrication and installation services to the oil and gas industry plans to go public this year.
The defeat, or rather highjacking of House Bill 420 in the final days of this year's Legislative Session, say Reps. Vincent Pierre and Terry Landry, is the result of the propaganda spread by one unidentified local media outlet and an unnamed former state Representative, but nothing to do with the original legislation's lack of checks, balances or details.
He’s a singer. A songwriter. A piano man. A family man. He’s even got his own Wikipedia entry. He’s David Egan. And he knows ancient secrets about the monolithic stones of Stonehenge that he’s not willing to share.