A robo call asking banking customers for their personal information is a scam, according to a press release issued Tuesday by Lafayette PD.

"Lafayette Police are receiving several complaints from residents regarding phone scams involving local banks," the release states. "The victims are receiving telephone calls with a recorded message indicating their debit card is no longer valid. The message then continues to request additional information. Law enforcement recommends that if a person receives a call to disconnect immediately and provide no information. If someone has provided information they should contact their financial institution immediately."

According to a release issued Tuesday by MidSouth Bank, both customers and non-customers alike have received the call, and the calls are regarding the “deactivation of MidSouth Bank debit cards.”

“This is a scam affecting multiple banks,” the release states. “MidSouth Bank will NEVER contact you to request personal information about your account. We do not ask third party vendors to contact our customers regarding account activity, including debit card problems or deactivation.”

 

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